Your service and attentiveness is unmatched. I have worked with several agents and one thing they all have in common is quick dismissal of clients over the phone. They pay less attention and sometimes you have to table the same issue with them over and over before they swing to action but with you it is completely different. I know some doctors who share this opinion about you. Your problem solving skills is unparalleled. Time and again you have shown to be on top of your game. You know the 'what' 'who' 'why' and 'how' of every situation and you quickly resolve issues and complaints that I raise giving me less headaches with little or nothing to worry about. You are true to your words. Integrity is a rare quality to find in people nowadays but you are easy to trust because you never fall short of your words. Need I add you have one of the most humble personalities I have ever come across. You are hardworking and highly professional. You take your job really seriously and you use open style of communication which is very commendable. You are also very polite. Overall, I am very satisfied with your services and would recommend my friends and colleagues to work with you because you are very easy to work with. As we journey through this relationship of contractor and contractee, I hope that one day I would write another review many times better than this one. I want to conclude by saying a very big thank you for your work and also to encourage you to continue to do this great job of yours. You are simply the best.